Simple, per-seat pricing

Start free with 3 operators. Pay only for extra seats and the modules you switch on.

Paid modules offer a free 10-day trial, once per project and module.

Free

€0/month

Everything you need to start answering customers.

  • Up to 3 operators
  • Real-time chat widget, voice messages, live translation
  • Email alerts
  • File Attachments
  • Paid modules at list price

Pro

Growing teams
€3/seat/month

Your first 3 operators stay free. Add seats as your team grows.

  • Everything in Free
  • Unlimited operators, €3 per extra seat
  • 20% off every paid module
  • Seats and modules on one invoice, monthly or yearly
  • Seat changes are prorated; subscription cancellation takes effect at period end

Enterprise

Custom

Contracts, invoicing and modules tailored to you.

  • Everything in Pro
  • Seats and modules included in a fixed contract
  • Custom integrations and onboarding
  • Priority support

Modules

Switch on only what you need. Prices per project, per month; Pro teams pay the discounted price.

ModuleFree planPro plan
Notifications
Email alerts
Email your operators when a customer is waiting for a reply
  • Assigned operator or the whole team
  • Optional extra recipients
  • Unlimited
FreeFree
Telegram alerts10 days free
Post new customer messages to a Telegram channel or group
  • Any number of channels or groups
  • Open chat button
  • Instant delivery
€5.00/month€5.00€4.00/month
Communication
Customer emails10 days free
Email customers from a chat and get their replies in the Emails tab
  • Send from the chat when the customer is offline
  • Replies land in the Emails inbox
  • Threaded per chat
  • Delivery and open tracking
€5.00/month€5.00€4.00/month
AI
Knowledge files10 days free
Upload documents the AI assistant answers from (.md, .txt, .csv, .pdf)
  • Text extracted once on upload
  • Answers cite your own documents
  • Managed in Settings -> AI
50 included per month, then €0.50 each
€15.00/month€15.00€12.00/month
AI Chat Assistant10 days free
Let the AI assistant answer customers from your knowledge base
  • Answers from your knowledge base and site content
  • Replies in the customer's own language
  • Hands over to an operator when it cannot help
€20.00/month€20.00€16.00/month
Analytics
NPS surveys10 days free
Ask visitors how likely they are to recommend you, from any page of your site
  • Standalone 0-10 survey inside the widget
  • One response per visitor per survey
  • All-time NPS with promoters, passives and detractors
  • Opened from your own code or a data attribute
€2.50/month€2.50€2.00/month
Visitor Geolocation Map10 days free
Live map of where your website visitors are right now
  • Real-time visitor locations
  • Online / left status
  • Jump into a visitor's chat
€5.00/month€5.00€4.00/month
Storage
File Attachments
Allow users to attach files to messages
  • Support for images, documents, and PDFs
100 included per month, then €0.10 each
FreeFree

Questions

How does per-seat pricing work?

Every project gets 3 operator seats for free. Each additional seat costs €3 per month or €30 per year. Seats are prorated when you add or remove them.

What counts as Pro?

Any project with at least one paid seat. Pro projects get 20% off every paid module for as long as they keep a paid seat.

Can I switch between monthly and yearly?

Yes. Switching to yearly applies immediately with credit for the unused part of the month; switching back to monthly takes effect when the paid year ends.

Which currency and payment methods?

Prices are in EUR and charged through Stripe, which accepts major cards. Enterprise contracts can be paid by invoice.

Is there a trial for paid modules?

Yes. You can start a free 10-day trial of a paid module, once per project and module. Trials do not automatically turn into a purchase. Activate the paid module separately to continue after the trial.

Is the AI assistant included?

The AI assistant is an optional module at €20 per month or €200 per year. With a paid seat, it costs €16 per month or €160 per year.

How do changes and cancellation work?

Changing paid seat quantities or removing a purchased module applies prorated charges or credits. Removing a module ends its access immediately. Cancelling the whole subscription keeps paid access until the end of the current billing period. Credits are billing adjustments, not automatic cash refunds.

Still have questions?

We are happy to help you pick the right setup